![]() Although there are big differences, both Google Docs and Confluence can be used to create and co-edit documents in real time, making it easy to share knowledge within a team and move projects forward. The reason we are considering both these tools together is their capabilities for document management and collaboration. You can track changes, review docs, create templates and integrate other google suite types of docs Pros: Working with google docs, alone or with a team is super easy. It’s aimed solely at document collaboration, meaning you’ll require a different tool if you want to create a knowledge base for your usersĮasy to use and collaborate, super efficient.It’s hard to get an overview of all the documents contained in Google Drive.There’s no centralized dashboard where you can manage access permissions for individual files and folders.When you get to a certain volume of content in Google Docs it becomes unwieldy and hard to manage.Integrates with the rest of Google Workspace’s suite of apps, including Gmail, Keep and Meet to improve document creation.Provides offline access to documents for when you don’t have an internet connection.The free version of Google Docs is feature-rich, making it an attractive option for companies operating on smaller budgets.Incredibly simple to use, increasing the likelihood of adoption.There is no centralized repository of information unless you create an organization-specific Google account and ask users to log in. While Confluence is aimed at teams of users being able to work collaboratively together, each Google Docs account is specific to that individual user. You can add specific people using their email addresses or simply share the link via some other method. You can link documents together quite easily and create public or private links to the documentation with different levels of editing permissions. It has to be said that Google Docs is not aimed at creating an internal knowledge base, so pages cannot be customized to suit the company’s brand. Creating a new document is as simple as clicking a button, and all the formatting options are readily available in the toolbar. What stands out about Google Docs is its highly intuitive user interface, keeping it in line with other products in Google Workspace. Although more limited in scope, Google Docs is comparable with Microsoft Word as a word processor, although it is solely accessible through the browser or app. Google Docs is a document collaboration tool used by millions of individuals and companies to create, manage, and share documents. There’s no way of communicating with teammates other than through writing comments on documents. ![]() Formatting features within Confluence are quite limited so you don’t have as much control over how you present your documentation.It isn’t easy to share documentation publicly and requires an advanced set-up.Confluence has a relatively steep learning curve since it offers lots of functionality that users might want to take advantage of.Confluence has been designed with many integrations including other Atlassian products such as Jira and Trello.Enterprise-grade security means you never have to worry about your data getting hacked.Integrates with Google Drive so you can use both together if this suits your workflow.Team collaboration tools such as real-time co-editing, commenting, tagging, and assigning tasks to help teams work together.It has to be said that Confluence is more aimed at technical teams so it’s a good tool to consider if you want to create software documentation or similar. Teams can use Confluence to quickly collaborate on meeting notes, project documentation, and on a private wiki so that knowledge never gets lost. Content is well-organized and systematically placed into what Confluence calls pages and spaces, while individual access can be configured down to the granular level. Confluence makes it easy to view which content you have access to, and you can drag and drop pages around quite simply.Ĭonfluence comes in-built with dozens of templates that you can use to create documentation based on best practices. While Confluence does have capabilities for collaboratively editing documents, the user experience is aimed at helping teams share knowledge. Confluence markets itself as a remote-friendly team workspace and can be generally described as internal company wiki software.
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